Community – Featured Case Studies

Customer Relationship Management System – Wear for Success

As Wear for Success continues to expand its services, it is becoming increasingly important to maintain and develop better relationships with referring agencies in order to boost client numbers and keep in touch with past clients with view to offering greater support to help them progress in their careers.

The Jack Brockhoff Foundation provided Wear for Success with funding to help purchase a CRM system so that they could integrate their records and thereby improve the efficiency and effectiveness with which they communicate and manage key relationships with clients, agencies, volunteers and supporters. This was a capacity building grant as by avoiding duplicated effort and ensuring opportunities are not missed, they ultimately aim to increase available resources to support up to 150 more clients each year.

Program: Community

Year: 2016

Grant: $20,000


Wear for Success

Wear for Success was established in Melbourne by volunteers in July 2011 and remains predominantly volunteer-run, with one part-time employee. They provide disadvantaged and unemployed women and men with professional attire and career development tools to help them gain employment. They aim to assist up to 650 disadvantaged jobseekers in the next 12 months.


Pop-Up Social Enterprise – Albury Wodonga Regional Foodshare

To establish a pop-up garden social enterprise operated by people with disabilities. The main aims of the project were to provide employment of people with disabilities, within the social enterprise and externally thanks to skill development, and to increase the availability of fresh organic vegetables to the community through the sale of the pop-gardens.

Program: Community

Year: 2015

Grant: $10,000


Albury Wodonga Regional Foodshare

The Albury Wodonga Regional FoodShare is a collaborative service that addresses food insecurity among people experiencing hardship in the Albury Wodonga region. They support eight local government areas within a 150km radius of Albury Wodonga.

They share rescued food and meals across over 90 welfare agencies, 21 schools and 8 neighbourhood centres in the Albury Wodonga Region to give to people that would otherwise go hungry and they empower people to make their own way out of poverty through education, training and employment programs.

Foodbank grant

Fresh for the Future – Foodbank Victoria

This grant supported Foodbank to significantly increase its cool room space which increased its capacity to collect, safely store and distribute donated fresh and perishable produce. The new space increased Foodbank Victoria’s total cold-store capacity by 30%. If not rescued most of this food will end up in landfill. The cool room will directly service the Mobile FoodShare and Farm to Families programs, both of which are new to Australia. Both these models of food delivery have been successfully trialled in the United States of America. Foodbank has modified and adapted these programs to fit the Australian context.

Program: Community

Year: 2016

Grant: $25,000


Foodbank Victoria
Foodbank Victoria is an independent not-for-profit organisation with more than 80 years’ food relief experience. They are the state’s oldest and largest organisation of its kind and it is unique in both size and scale. Each year they distribute over 39,000 meals daily, this equated to over over 8 million kilograms of food a year. The organisations aim is to provide healthy food for all.

To do this they work with a network of almost 800 corporate and community partners to source and distribute food to people in need across Victoria. As a member of the State Government’s Emergency Response and Recovery Committee, they are also there in times of disaster as the leading provider of emergency food relief to Victorian communities.